Bay Harbor Islands Water & Sewer

Information about the Town’s Water & Sewer Services

We receive our water from the Miami-Dade County Water and Sewer Department (WASD) and both they and your Town Public Works Department are experienced in working under emergency conditions and we wish to assure you that our water will remain accessible and safe to drink and that our wastewater services will be unaffected.  But you are a partner in this as well.

Because we want to ensure that all customers have uninterrupted service to safe drinking water, we need your cooperation in protecting our wastewater system. Because people are cleaning and disinfecting more frequently with bleach wipes and potentially substituting other items for toilet paper – such as baby wipes and paper towels due to store shortages - we are imploring residents to throw these items away in the trash and not flush them down the toilet. These items do not break down in the sewer lines and can cause significant clogs that could lead to sewage spills, pipe damage, pump system failures and treatment plant issues.

For Rates and Other Information Visit the Utilities Page

All inquiries related to Bay Harbor Islands Water and Sewer services can be emailed to ebills@bayharborislands-fl.gov.

For Water or Sewer Emergencies, please call the Police Department 305-866-6242 and they will route your call accordingly.